Administrative Assistant (Part Time) [Canada]

 

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The Victims and Vulnerable Persons Division seeks a motivated person to be the first point of contact for the Victim/Witness Assistance Program (VWAP) to provide clients with program and services information, to provide client assistance and a full range of administrative services in a fast-paced environment.

Notes:

• This position is a permanent, part-time (18.12 hours/week) with a work schedule of Monday to Friday.
• Both of these positions will be required to physically work in the office.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?

You will be:

• responding to/recording inquiries
• referring issues to appropriate staff
• receiving and reviewing incoming files and materials to determine priorities
• establishing/maintaining office filing systems, data input, extracting and formatting data to prepare statistics and routine correspondence
• maintaining reception area/waiting room and office equipment
• arranging meetings/coordinating appointments and
• assisting in training/orientation

How do I qualify?

Skills:

• Demonstrated communication/interpersonal skills
• Proven customer service skills
• Ability to apply judgement/tact/sensitivity and diplomacy
• Demonstrated organizational skills
• Experience/knowledge of office administrative processes/procedures such as financial reconciliation and office expenditures
• Ability to acquire and apply knowledge of the criminal justice system, victims' issues (e.g., child abuse, sexual assault, domestic violence, homicide, etc.), the Freedom of Information and Protection of Privacy Act, VWAP services and objectives
• Analytical/problem solving skills
• Proficiency in MS Office software, operating database systems and internet web-based applications
• Knowledge of basic arithmetic
• Ability to interpret and apply policies/procedures and legislation

Additional Information:

Address:

• 1 Permanent - Regular PartTime, 43 Drummond St E, Perth, East Region, Criminal Record and Judicial Matters Check
• 1 Permanent - Regular PartTime, 440 Kent St W, Lindsay, East Region, Criminal Record and Judicial Matters Check

Compensation Group:

Ontario Public Service Employees Union

Understanding the job ad - definitions

Schedule:

3.7

Category:

Administrative and Support Services

Posted on:

Friday, August 18, 2023

Note:

• In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.
  
  Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.
  
  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
• T-AG-203129/23(2)

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